Effective Management in the Public Service
Gain an understanding of public management and the tools used to influence organizational behavior, as well as the political environment in which public managers work.
Modules/Weeks
Weekly Effort
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Course Description
- Explore management tools for implementing public policy and delivering critical services in government, non-profit, and private organizations.
- Analyze comparative cases from Asia, Latin America, and Europe to discover best practices and cultural influences on organizational behavior.
- Develop career-relevant skills as a manager or policy advisor in large, complex organizations through lectures, discussions, and group projects.
- Engage in a laboratory section with assigned readings, case studies, and guest speakers to enhance student discussions and gain real-world insights.
What You Will Learn
By the end of this course, learners will be able to:
Gain a comprehensive understanding of the theory and practice of public management.
Apply various management tools such as team management, strategic planning, budgeting, and performance management.
Develop skills in partnerships and networks, innovation management, decision making, and risk management.
Apply ethical management principles, effective communication strategies, and utilize technology for modern management, using real-world examples from Professor Eimicke's experience as the head of the New York Fire Department.
Course Outline
Module 1: An Overview of Management Theory and Practice
Module 2: Team Management and Total Quality Management
Module 3: Leadership
Module 4: Strategic Planning
Module 5: Budgeting as a Management Tool
Module 6: Performance Management
Module 7: Privatization and Contracting
Module 8: Partnerships and Networks
Module 9: Innovation in Government
Module 10: Decision Making and Risk Management
Module 11: Ethical Management
Module 12: Managing Communications
Instructors
William B. Eimicke is a Professor of Practice in International and Public Affairs and founding director of the Picker Center for Executive Education at Columbia University's School of International and Public Affairs. He teaches courses in cross-sector partnerships, innovation, applied policy analysis, and management. Professor Eimicke has developed and directed numerous executive training programs at the Picker Center for public and private organizations across the United States, China, Saudi Arabia, Colombia, and other countries. He has co-authored a book, Social Value Investing: A Management Framework for Effective Partnerships, with fellow SIPA faculty member Howard W. Buffett. Eimicke has served as housing "czar" of New York State, housing team member of Vice President Al Gore's National Performance Review, FDNY Deputy Fire Commissioner, and New York Governor Cuomo's deputy secretary for policy and programs. He holds a BA, MPA, and PhD from the Maxwell School of Syracuse University.
Please note that there are no instructors or course assistants actively monitoring this course.